Terms and Conditions — melbet.com Bangladesh

1 Introduction

Welcome to melbet.com. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and melbet.com ("the Platform", "we", "us"). By accessing melbet.com, creating an account, making a deposit, or placing a bet, you confirm that you have read these Terms in full and agree to be bound by them.

These Terms apply to all services offered on melbet.com, including sports betting, casino games, live dealer tables, fishing games, and any promotional offers. If you do not agree with any part of these Terms, you must not use the melbet.com platform.

2 Eligibility

To register and use melbet.com, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age.
• You must be legally permitted to participate in online gambling in your jurisdiction.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by law.
• You must not be acting on behalf of another person when registering or placing bets.
• You must not be an employee, contractor, or immediate family member of an employee of melbet.com or any of its affiliated companies.

3 Account Registration

Each player is permitted to hold one melbet.com account only. Registering multiple accounts — whether under the same name, email address, phone number, device, or IP address — is strictly prohibited and will result in the suspension of all associated accounts.

When registering, you must provide accurate and complete information. melbet.com may request identity verification documents at any time, including but not limited to a national ID card, passport, or utility bill. Failure to provide requested documents within a reasonable timeframe may result in account suspension and withholding of funds pending verification.

• Your account login credentials are personal and must not be shared with any third party.
• You are responsible for all activity that occurs under your account.
• If you suspect unauthorised access to your account, contact melbet.com support immediately.
• melbet.com will never ask for your password via email, chat, or phone.

4 Deposits

melbet.com accepts deposits in Bangladeshi Taka (BDT) via bKash, Nagad, Rocket, and bank transfer. All deposits are credited to your melbet.com account balance instantly upon confirmation from the payment provider.

• The minimum deposit amount is 200 BDT.
• melbet.com does not charge fees on deposits. Your payment provider may apply their own transaction charges.
• Deposits must be made from a payment method registered in your own name. Third-party deposits are not permitted.
• melbet.com reserves the right to request proof of payment method ownership before processing withdrawals.
• Deposits made in error cannot be reversed once credited to your account balance.

5 Withdrawals

Withdrawals from melbet.com are processed to the same payment method used for the most recent deposit, subject to verification requirements. melbet.com aims to process all withdrawal requests within ten minutes for bKash and Nagad transactions.

• Withdrawals can only be made to a payment method registered in your own name.
• Identity verification must be completed before your first withdrawal is processed.
• melbet.com does not charge fees on standard withdrawals.
• Withdrawal requests may be delayed if additional verification is required due to unusual account activity.
• melbet.com reserves the right to request source of funds documentation for large withdrawal amounts.
• Bonus funds cannot be withdrawn until the applicable wagering requirement has been fully met.

6 Bonuses and Promotions

melbet.com offers bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms attached to each offer, including wagering requirements, minimum odds, time limits, and eligible games. These specific terms are published alongside each promotion.

• Bonus funds are separate from real money funds and are subject to wagering requirements before withdrawal.
• Wagering requirements must be met within the time limit specified for each bonus. Unused bonus funds expire after this period.
• melbet.com reserves the right to withdraw any bonus offer at any time without prior notice.
• Players found to be abusing bonus offers — including through the use of multiple accounts, coordinated betting, or exploiting promotional terms — will have their bonuses voided and accounts suspended.
• Only one welcome bonus is available per player, household, device, and IP address.
• melbet.com reserves the right to amend bonus terms at any time. The most current terms will always be displayed on the relevant promotion page.

7 Betting Rules

All sports bets placed on melbet.com are subject to the specific rules for each sport and market. These rules are available within the sports betting section of the platform. The following general rules apply to all bets:

• Bets are final once confirmed. melbet.com does not accept requests to cancel or amend confirmed bets.
• In the event of a technical error that results in an incorrect price being offered, melbet.com reserves the right to void affected bets and return stakes.
• Bets placed on events that have already started (where in-play betting is not offered) will be voided.
• melbet.com reserves the right to limit bet amounts for any player or market at its discretion.
• Winnings from voided bets are not paid. The original stake is returned to the player's account balance.
• In the event of a dispute regarding a bet outcome, the decision of melbet.com is final.

8 Casino Games

All casino games available on melbet.com — including slots, live dealer tables, fishing games, and other titles — use certified random number generators (RNG) to ensure fair and unpredictable outcomes. Published Return to Player (RTP) figures are accurate and sourced from the game providers.

• Game outcomes are determined by RNG and cannot be influenced by the player or melbet.com.
• In the event of a game malfunction or disconnection, bets in progress may be voided and stakes returned.
• melbet.com is not responsible for losses resulting from a player's internet connection issues during gameplay.
• Some games may not be available in all regions or may be excluded from bonus wagering requirements.

9 Prohibited Conduct

The following activities are strictly prohibited on melbet.com and will result in immediate account suspension and forfeiture of funds:

• Registering more than one account on melbet.com.
• Providing false or misleading information during registration or verification.
• Using automated software, bots, or scripts to place bets or interact with the platform.
• Exploiting software bugs, errors, or vulnerabilities to gain an unfair advantage.
• Colluding with other players to manipulate game or bet outcomes.
• Using melbet.com for money laundering or any other illegal financial activity.
• Attempting to access another player's account without authorisation.
• Engaging in any form of fraud, including chargeback fraud on deposits.

10 Account Suspension and Closure

melbet.com reserves the right to suspend, restrict, or close any player account at any time, with or without prior notice, for any of the following reasons:

• Breach of any provision of these Terms and Conditions.
• Failure to complete identity verification within a reasonable timeframe.
• Suspected fraudulent activity, money laundering, or other illegal conduct.
• Chargebacks initiated against melbet.com deposits.
• Account inactivity for a period exceeding 12 consecutive months.
• Player request for self-exclusion under the Responsible Gaming policy.

Where an account is closed due to a breach of these Terms, melbet.com reserves the right to withhold any balance pending investigation. Where an account is closed at the player's request, any remaining real money balance will be returned to the player's registered payment method after verification.

11 Privacy and Data

melbet.com collects and processes personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection and use of your personal data as described in the Privacy Policy. Key points include:

• Personal data is collected for account management, identity verification, payment processing, and fraud prevention purposes.
• melbet.com does not sell personal data to third parties.
• Data may be shared with payment processors, identity verification providers, and regulatory authorities where required.
• Players have the right to request access to, correction of, or deletion of their personal data, subject to legal retention requirements.

For full details on how melbet.com handles your personal data, please review the Privacy Policy.

12 Responsible Gaming

melbet.com is committed to promoting responsible gaming. We provide a range of tools to help players manage their gambling activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion. These tools are available from your account settings at any time.

• Deposit limits can be set on a daily, weekly, or monthly basis and take effect immediately.
• Cooling-off periods temporarily restrict access to your account for a chosen duration.
• Self-exclusion permanently closes your account and prevents re-registration for a minimum period of six months.
• melbet.com staff are trained to identify signs of problem gambling and may proactively reach out to players showing concerning patterns.

If you feel that your gambling is becoming a problem, please visit the Responsible Gaming page or contact our support team immediately. Help is available.

13 Limitation of Liability

To the fullest extent permitted by applicable law, melbet.com shall not be liable for any direct, indirect, incidental, special, or consequential losses arising from your use of the platform, including but not limited to:

• Losses resulting from gambling activity on melbet.com.
• Losses resulting from technical failures, service interruptions, or connectivity issues.
• Losses resulting from unauthorised access to your account due to your failure to keep login credentials secure.
• Losses resulting from reliance on information published on the melbet.com platform.

melbet.com makes no warranty that the platform will be available without interruption or error at all times. Scheduled maintenance and unplanned outages may occur. melbet.com will endeavour to provide advance notice of scheduled maintenance where possible.

14 Changes to These Terms

melbet.com reserves the right to amend these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. Where changes are material, melbet.com will notify registered players via email or an in-platform notification.

Continued use of melbet.com after the publication of updated Terms constitutes your acceptance of the revised Terms. If you do not agree with any changes, you must stop using the platform and may request account closure by contacting our support team.

15 Contact Us

If you have any questions about these Terms and Conditions, or if you need assistance with your melbet.com account, our support team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly from your melbet.com account dashboard.
• FAQ: Visit the FAQ page for answers to common questions.

For responsible gaming support, please visit the Responsible Gaming page. For information on how we handle your personal data, please review the Privacy Policy.